Passengers

Frequently Asked Questions

Can I post letters and post cards ?

Yes, there is an OPT letter box on the façade of the airport.

What are the opening hours of the Airport Lifou-Wanaham ?

The airport is open Mondays to Fridays from 6h to 19h, Saturdays from 6h to 17h45 and Sundays from 10h to 19h. This is subject to change if flight schedules change.

I have lost an object, where to go ?

Please call 45 50 66 or send an email to: exploitation-lifou@cci.nc.

When you have lost an object on board of an aircraft, please contact your airline.

Can I spend the night at the airport while waiting for a flight ?

The Airport Lifou-Wanaham closes after arrival/departure of the last flight. You can"t spend the night at the airport.

Are there any baggage lockers available ?

Because of the regulations of the security plan Vigipirate, baggage lockers are not available.

Where can I find a baggage cart ?

Baggage carts are available in the airport, near the check in area.

Can I smoke at the airport ?

Smoking is prohibited at the airport. You can smoke outside the building.

What can I take along in my baggage ?

A list of prohibited items can be found on the site of the Ministry of Ecology, sustainable Development and Energy under:

http://www.developpement-durable.gouv.fr/Articles-prohibes.html

More information :

See the regulations concerning prohibited items, decree no. 06-1609 from the 2nd of November 2006 concerning prohibited articles and regulated products and limitations for hand baggage.

What kind of items are prohibited in the hold ?

Dangerous substances and material are prohibited i the hold. For more information, please contact your airline.

What kind of items are prohibited in the cabin baggage ?
Vignette
I've lost my baggage, what do I do ?

Contact your airline.

Are there special parking spaces for handicapped or disabled persons on the parking lots ?

Renovation of the parking lot is planned.

What are the opening hours of the parking lots ?

The parking lot at the Airport Lifou-Wanaham is open 24/7.

Is the parking lot secured ?

There is no guardian.

The Chamber of Commerce and Industry cannot be held liable in case of loss, theft or damage to objects or vehicles.

Can I park motorcycles at the airport ?

Renovation of the parking lot is planned.

The security personnel has confiscated an object during screening. Can I get it back ?

No, it is not possible to recover a confiscated object.
All confiscated items ill be destroyed, except if the police orders otherwise.

How to file a complaint ?

In case of a complaint or if you have any comments, you can :

  • contact us on-line : exploitation-lifou@cci.nc
  • or send a letter by post to the following address :
    CCI - Aéroport Lifou-Wanaham
    15, rue de Verdun - BP M3
    98849 Nouméa Cedex